How's that saying go? Better late than never? Like you, we've been operating in a whole new world in 2020. Our workplaces, our homes, and our lives have all been impacted by the spread of an invisible virus. But we’re winning this battle. We’re flattening the curve, caring for each other, and making headway with the resources that we have available. We are, well and truly, all in this together.
The coronavirus has made digital communication an even bigger part of our lives, so we wanted to share some insights into how we, collectively, emailed last year. We also wanted to share some knowledge about how we can use those insights to communicate more effectively this year. We missed the western new year, and the lunar new year too, but we managed to bring this year in review email to you just in time for Thingyan. (Thingyan is the Burmese New Year -- a point that will be relevant a little later in this email.)
Before we jump into the data, we know that many of you have been experimenting with different browsers, buying new devices, and generally making changes to how you work. We're here to help.
Let's start off by making sure that you have Boomerang installed and ready to use.